Unified Communications

Microsoft Teams Calling Enhanced

Introducing Teams Calling Enhanced

In the rapidly evolving landscape of business communications, Microsoft Teams has emerged as the unparalleled solution, empowering over 75 million users globally with seamless cloud-based calling.

Unlocking the Potential of Microsoft Teams Calling Enhanced

Microsoft Teams, with its user-friendly interface and versatility, provides a solid foundation for business calling. Yet, there are key enhancements that can transform your organisation's communication strategy, making it more robust and secure - to match the expectations you have for your IT infrastructure as a whole. Let’s discuss these now.

Advanced calling features:

With Access4 and Citadel IT, we can offer you a comprehensive range of purpose-built Microsoft Teams services, designed to enhance functionality and fortify resilience. While Microsoft's native Teams telephony adequately addresses basic telephony needs, it falls short in meeting the advanced feature requirements of organisations with complex telephony needs or call centre functionalities. In such scenarios, a more robust service offering is essential, one that delivers a feature-rich telephony system capable of handling intricate demands. 

Access4’s Teams Enhanced service fills this crucial gap, providing businesses such as yours with the advanced and sophisticated feature sets necessary to thrive in today's dynamic business environment. With Access4, you can choose from a suite of Teams services tailored to meet both basic and enhanced requirements, ensuring that your communication and contact centre needs are fully addressed, regardless of complexity.

A complete PBX replacement with call centre functionality powered directly within Microsoft Teams.

Extend a single number range across devices and access advanced telephony features synced across every device. With flexible licences that allow you to split users between collaborative and call-intensive roles, this solution gives every business access to the flexibility of unified communications.

Citadel IT Unified Communications