Together, Citadel IT's webinar provided a comprehensive view of what businesses can expect from their MSPs in 2024. The presentations by Craig Allen and Neil Poulton shed light on the evolving challenges of phishing attacks, cyber insurance, malicious emails, and the crucial need for robust security frameworks and auditing practices. As organizations prepare for the ever-changing cyber landscape, Citadel IT's insights offer a roadmap for maintaining resilience and security. The webinar emphasizes the significance of collaboration with MSPs to align strategies, navigate the complex cybersecurity terrain effectively, and maintain a proactive stance against emerging threats in the coming years.

"Decoding the Future: Insights from 'The Who?' Webinar on MSP Expectations in 2024"

In a recent webinar hosted by Citadel IT titled "The Who?", industry leaders Craig Allen, CTO & GM of Kaseya for the Asia Pacific region, and Neil Poulton, MD, and Lead Cyber of Citadel IT, provided an illuminating exploration into the evolving world of Managed Service Providers (MSPs) and the cybersecurity landscape anticipated in 2024.

Craig Allen addressed the rising threat of phishing attacks, emphasizing the need for a proactive defense strategy. He provided a nuanced exploration of cyber insurance, urging businesses to adopt comprehensive coverage for effective risk mitigation. Allen also offered practical guidance on identifying and neutralizing malicious emails, along with strategic approaches to enhance security frameworks within organizations.

Neil Poulton highlighted how auditing is not just about following rules but a crucial strategy for MSPs. Poulton stressed the importance of implementing security measures across the entire business spectrum, advocating for a holistic approach to guard against potential vulnerabilities. Drawing from real-world examples, he underscored the urgency of staying vigilant and proactive in the face of dynamic cyber threats, particularly those related to phishing incidents.