Cloud PABX

Citadel IT can help you with any matters regarding your business phone systems. Whether you are setting up a new office space and need help implanting a physical desk phone system or are looking for cloud-based softphone solutions, we can get you where you need to go.

Desktop and Softphones

ONdesk is a cloud-based phone service delivered through the internet. Our system is used by thousands of businesses, including some of Australia’s leading brands and is even white labeled by other telcos. ONdesk can be programmed for any digital handset, like your state-of-the-art Yealink T5 Business Phone Series or even used as an app on your mobile phone without compromising on its capability.

Teams Integration

Teams Connect integrates your business landline numbers with Microsoft Teams, so every device you work with becomes your landline. Our highly resilient ONsip voice platform makes this possible, by bringing your voice and data networks together through data centres or voice hubs across Australia. Teams Connect reliably routes your calls using the best possible path to deliver the best call quality. This way, you can lower your costs, increase your business continuity, and make deployment and scaling quick and simple.